Brief partial disconnect in Frankfurt

Incident Report for TCPShield

Resolved

This incident has been resolved.
Posted Oct 26, 2026 - 04:29 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 26, 2026 - 04:28 UTC

Update

The affected node has been put back in rotation at approximately 03:30 UTC. A partial disconnect is expected in the process due to ECMP.
Posted Oct 26, 2026 - 04:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2026 - 18:46 UTC

Identified

From 18:17 to 18:19 UTC, a single node in our Frankfurt fleet experienced an OOM (ran out of memory). Some traffic routed through Frankfurt saw a brief disruption of about 2 minutes. Service automatically failed over to other nodes in the process, and all other locations were unaffected.

We have identified the root cause and deployed a corrective fix. No further impact is expected, and no action is needed from end users.
Posted Oct 25, 2026 - 18:41 UTC
This incident affected: Europe Network (Frankfurt (Anycast)).